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Journey to Improvement, a Structured approach to Problem Solving Many companies still spend too much time firefighting the same problems time and time again: Employees are often frustrated that managers do not resolve the problems they raise. Introducing your staff to Structured Problem Solving will often transform the situation, focusing energy on addressing the real causes through teamworking and analysis, and helping people ask the right questions. Catalyst offers training, facilitation and workshops to help your people work 'smarter' rather than just 'harder' and channel their efforts towards problems, bringing these within their power to solve by: Introducing your managers and staff to our proven problem solving process which has been adopted by a number of leading organisations. Training your people and teams on this process and on a range of practical tools and techniques to support their journey to improvement. Assisting the identification and selection of initial projects to kick-start the improvement process. Working with you and your customers and suppliers to introduce this process for tackling issues which cross organisational boundaries. Facilitating review and support clinics to assure the effective deployment of the process. Training your managers to onward train other employees and team members so that your company becomes self-efficient at the earliest oppertunity. Providing supporting booklets and materials that can be customised. Clients who have implemented our structured problem solving process include an international IT manufacturer and its suppliers, a leading Telecomms company and a UK Government Agency. Go Back to the Main menu. Or go Back to the Index of Services we offer.