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What our Customers say about us.   "I enjoyed working with Catalyst, they offered & delivered an excellent & flexible training program over a 3 month period.” Gary Kendall, Airbus   ***************************************************************** “Catalyst have given us excellent support in designing a programme that is tailored to fit our values and business needs.” “They have been particularly useful in helping us think about how to make the programme sustainable and the reaction to their initial training has been to create a very strong ‘pull’ from the operations to get more people involved.” Sandra Fazackerley, Operations Manager - O2 UK Operations ***************************************************************** "There are any number of companies providing six sigma consultancy and training. Catalyst were unique in being able to provide material tailored to the Financial Services industry, and consultants who have relevant, practical experience that they could relate to people in different roles and at all levels. Their style is supportive, but not condescending, and they bring a touch of humour that is refreshing when considering applied statistics!" Estelle Clark, Quality Director, Financial Ombudsman Service ****************************************************************************** "Excellent training and support materials" Feedback on BT training programme delivered by  Jim Stephenson. ****************************************************************************** 'Excellent and informative presentation-very useful - Thank you' 'Most useful session so far' 'Logical, practical, realistic advice, simply stated' 'Excellent presentation, plenty to think about' 'Very good speaker - interesting and enjoyable' 'Brilliant session on variation - well done' Feedback from the UK Cabinet Office's Excellence 2003 X03 Conference attended by Public Sector organisations across the UK and Europe.  Session "Ensuring Improvement Projects deliver results" Barbara Bird, Catalyst Consulting Limited - This presentation will look at what goes wrong with improvement projects and will suggest some remedies to the most common problems, introducing a structured approach to process improvement and highlighting some simple but effective tools." ****************************************************************************** "Vince is incredible - great approach, extensive knowledge" "What I liked most - Vince's help on my new project" "Vince is an an excellent instructor" Feedback on Black Belt training course lead by Vince Grant. ****************************************************************************** "Catalyst have given us the tools, the support, and the relationship which actually makes it more fun and you can see the benefit of what’s in it for us..... its been delivered as a very integrated and good experience to be part of" Sue Billington, Head of Programmes, Next Generation Contact Centres, BT Retail ****************************************************************************** "As the name suggests, Catalyst really does enable results" Geert Bruyneel, Director Quality Care for Volvo Cars Gent ****************************************************************************** "Catalyst has an excellent team" Richard Duggleby - Head of External Relations for Yell (Yellow Pages) ****************************************************************************** "Support provided by one of Catalyst's directors was particularly helpful in our prize-winning application to the EQA" Robert Dapere - Director Quality Development for Sollac, Groupe Usinor ****************************************************************************** "I came away from Catalyst's workshop excited and enthused by SPC. It made me realise the importance of monitoring processes and having the means of predicting their capabilities" Rose Thomas - Quality Facilitator for HM Land Registry ****************************************************************************** "Catalyst has a wealth of knowledge on process improvement and the use of the Business Excellence Model. I feel they are well placed to help any organisation to measure and improve their performance" Nick Davies - Corporate Training Manager for NPI - a member of the AMP Group of Companies ****************************************************************************** RECENT ASSIGNMENTS undertaken by Catalyst Six Sigma & other Business Improvement Six Sigma Consulting & Training for several leading companies – including General Electric and in particular GE Capital, FDE, Lloyds TSB, Abbey National, Dyson, Yell, 02, BT, Sun Microsystems, Bayer Diagnostics, NW Wales NHS Trust, Honeywell, Novartis and Volvo Cars. Process Management & Mapping Competitive Benchmarking Internal and external Customer requirements definition including surveys of Customer Satisfaction, and of People (Employee Satisfaction) Empowerment Workshops Process Re-engineering / Improvement (including key Manufacturing, Sales & Marketing, Product Development, Finance & Administration processes for various organisations) Development of key Financial, HR and Operational Policies Cross-Organisation Structured Problem Solving & Process Improvement (Development & Delivery of Training and support for teams) Policy Deployment workshops Balanced Scorecard development EFQM Excellence  including: Preparing / consulting support for the applications for the European and UK Quality Awards – including Volvo Cars, Yellow Pages, Sollac Usinor, Texas Instruments, and British Telecom Consulting support for the new EFQM European Achievement Award Undertaking preparatory Site Visits for Award short-listed and winning organisations Training Assessors for the European and UK Quality Awards, and for internal company assessments Leading / Facilitating Organisations’ Self-Assessments (Workshop / Questionnaire / and Award style approaches) Leading Action Planning Workshops following self-assessments Externally assessing internal company award (-style) submissions Developing new Self-Assessment products for the UK market Customer Satisfaction Workshops based on the European Award Model Senior Assessors for the European Quality Award. Our clients include: Financial Services Leading Banks/ Building Societies Insurance Groups/Brokers Professional Bodies British Quality Foundation European Foundation for Quality Management Public Sector Organisations Several Leading  Local Authorities A Regional Health Authority Two major central government agency/depts. IT & Telecommunications Leading major Telecomms companies Leading IT organisations, including computer, networking, & semi-conductor companies, and database specialistsr Other industries General Electric, the world’s largest group A leading Automobile Manufacturer Two leading aerospace companies Leading Aluminium and Steel Manufacturers A subsidiary of London Underground                       Go Back to the Main menu.